Regular Supporter Terms and Conditions

These terms and conditions govern the relationship between you (the donor) and us (Hammersmith and Fulham Youth Zone, trading as WEST Youth Zone, company number 10381611, registered charity number 1179981 “WEST Youth Zone”, “us”, “we”)) in relation to your participation in our supporters’ scheme for ongoing donors (the “Supporters’ Scheme).

By confirming on the website that you wish to sign up for the Supporters’ Scheme you agree to be bound by these terms and conditions (as amended from time to time) until such time as you cease your participation in the Supporters’ Scheme.


You, as a participant in the Supporters’ Scheme, agree to make monthly donations to us. We will use these donations at our discretion but always within our stated charitable objectives of helping young people through their leisure activities in order that their conditions in life may improve.

All donations via the Supporters’ Scheme shall be paid via Continuous Authority transactions on debit or credit card, which will be processed via our payment services providers, Opayo. By confirming that you wish to participate in the Supporters’ Scheme you authorise Opayo (or such other payment services provider as we may use from time to time) to request funds from your debit or credit card (the details of which you will provide at the time of requesting to join the Supporters’ Scheme) via repeat payment every month.

Gift Aid

When you donate to us through our Supporters’ Scheme and confirm that you are a UK taxpayer in accordance with the requirements of the Gift Aid scheme as they apply from time to time, we can reclaim Gift Aid.

It is your responsibility to determine whether you qualify for Gift Aid and we are not able to provide any form of legal, financial or taxation advice in this regard.

Further information on Gift Aid can be found at

The Benefits

As a donor, you will have access to:

(a) contact from WEST Youth Zone thanking you for your support, which will be sent to the email address you provide when signing up for the Supporters’ Scheme;

(b) regular newsletters from the WEST Youth Zone informing you of what we’re up to and how your donations are supporting us to further our objectives (although you will be free to opt out of receiving these newsletters at any time); and

(c) invitations to selected events and activities operated by us as well as those operated by third parties to raise funds or awareness for WEST Youth Zone.

Changes to Donations

You can request to change the amount or payment date for your donations by contacting us directly, using the contact us form.

We will endeavour to enact any changes to your donations requested by you as soon as possible. However, we may not always be able to change or cancel a donation before a further payment is claimed at the previous amount or on the previous date.

You will, at all times, have the right to opt-out of receiving newsletters, updates and other correspondence sent to you as part of your Supporters’ Scheme participation. For further information regarding this please see our privacy policy.


If you wish to cancel your participation of the Supporters’ Scheme please contact us to cancel future Continuous Authority transactions to us by email or telephone.

We will endeavour to cancel your membership as soon as reasonably possible but if the cancellation is requested shortly before an upcoming payment date, it may not be actioned until after that payment has been taken. In such circumstances, your cancellation will take effect from the next payment date.


As a registered Charity, we are subject to regulation by the Charities Commission for England and Wales under The Charities Act 2011. As a rule, Charities are not permitted to refund any donations. However there may be exceptional circumstances. If you have any other concerns regarding your donation or a potential donation, please do contact us using the contact us form.


This contract is between you and us. No other person shall have any rights to enforce any of its terms. All personal information that you provide to us from time to time will be collected, managed and processed in accordance with our Privacy Policy. For further details please read our Privacy Notice.

If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this contract,

that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date.

These terms are governed by English law and you can only bring legal proceedings in respect of the products in the English courts.