Terms and Conditions

Website Ownership

This website is owned and operated by Hammersmith and Fulham Youth Zone trading as WEST Youth Zone.

Registered Office: Suite Ge, Atria, Spa Road, Bolton, England, BL1 4AG

Company Number: 10381611

Registered Charity Number: 1179981

By accessing this website you agree to be bound by these terms and conditions, which WEST Youth Zone, may modify or revise at any time by updating this page. You will be bound by any such modifications or revisions from the time that they are placed on this website.

Contact for Transactional Queries

For information regarding payments made on WEST Youth Zone’s website or an existing booking, please contact the Youth Zone on the details below:

WEST Youth Zone, 4 Edcity Concourse, Edcity, London W12 7TF

Telephone: 01204 362128 Email: enquiries@westyouthzone.org


Membership is open to young people aged 8 to 19 and up to 25 if they have a disability or additional needs. If you are not sure if the young person is eligible to join, please contact the Youth Zone.

In the event that the young person is not eligible, membership will be revoked and any membership payment may be refunded.


Refunds for membership payments are not available after the membership has been activated by the young person attending the Youth Zone for a session.

You can cancel a membership before it is activated by contacting the Youth Zone to request a refund.

Refunds for booking payments are not available. Please check your availability carefully before proceeding with booking payments.


Unless otherwise stated, all payments are in GBP pound sterling (£).


Unless otherwise stated, services purchased from WEST Youth Zone will not include delivery of any physical product, payment confirmation will be made on screen and/or via email.

Compliance with the Law

By using this site, you agree to comply with all applicable laws, statutes and regulations concerning your use of our services and this site.

Links to Other Sites

To assist you we will sometimes provide links outside our website to other sites which may be related to the topic or information you are looking for.

These links are provided for your convenience and inclusion of any link does not imply endorsement or approval by us of the linked site, its operator or its content. We are not responsible for the content of any website outside our site.

Availability of our Site

Whilst we will use all reasonable endeavours to make this site and our services available to you, we cannot guarantee that it will operate continuously or without interruptions.

Privacy Notice

We take your privacy seriously, for more information on how we may process your data please read our Privacy Notice.


If you are not satisfied, please read our Complaints and Concerns Policy